Privacy Policy

Copacabana Event Rentals
2403 Naomi St #12, Houston, TX 77054
Phone: (713) 653-3135
Email: copacabanahallrentals@gmail.com

Copacabana Event Rentals ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or giving us your information, you agree to this Policy.

1. Information We Collect

When you use our website, quote form, advertisements or communications, we may collect:

• Name
• Phone number
• Email address
• Event date and guest count
• Venue name or address
• Rental items and services you are interested in
• Any other information you choose to send us

We may also collect technical information such as browser type, device information, IP address, pages visited, referral source and website usage information.

2. How We Use Information

• Prepare rental and service quotes
• Schedule deliveries, setup and pickups
• Respond to your questions
• Send order confirmations, reminders and event updates
• Improve our website and customer experience
• Send promotional offers, only when you have separately agreed to receive them

3. SMS Communications

By providing your mobile phone number and opting in, you consent to receive text messages from Copacabana Event Rentals. Messages may include:

• Quote follow ups
• Order and delivery confirmations
• Scheduling updates and reminders
• Customer service messages
• Promotional offers (only if you separately opt in to marketing messages)

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to unsubscribe at any time.
• Reply HELP for assistance.
• Consent is not a condition of purchase.

We do not sell, rent or share your SMS consent or mobile phone number with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent are never shared with any third parties.

4. Information Sharing

We never sell your personal information. We share it only with service providers that help us run the business, such as CRM, scheduling, payment and communication providers, and only as needed for them to perform those services. We may also disclose information when the law requires it. As stated above, your SMS consent and mobile number are never shared with third parties for their marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools and similar technologies to keep the site working, measure performance and improve your experience. These may collect browser type, device information, IP address, operating system, pages visited, referral source and time on site. You can turn off cookies in your browser settings, although some features may not work as intended.

6. Data Retention

We keep information only as long as needed for customer service, legal compliance and business operations. You may ask us to delete your information by emailing copacabanahallrentals@gmail.com.

7. Your Rights

• Reply STOP to opt out of text messages
• Reply HELP for text message help
• Unsubscribe from marketing emails
• Request access to your information
• Request deletion of your information

8. Security

We use reasonable administrative, physical and technical safeguards to protect your information. No internet transmission can be guaranteed to be completely secure.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.

11. Contact Information

Questions about this Policy? Call (713) 653-3135 or email copacabanahallrentals@gmail.com. See also our Terms of Service.